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Customer Reviews & Stories

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Barb City Auto continues to set the standard for local excellence with vehicle repair. None of us want to spend money on vehicle repair and it always comes at the wrong time. Barb City Auto helps eliminate that anxiety by offering expert advice at fair prices. I’ve had a number of repairs done on multiple vehicles over the years and Barb City Auto has always been thorough and timely. My most recent repair was a starter for a Jeep Commander. They replaced the starter at a competitive price and on schedule. That starter wasn’t quite right so they replaced it immediately under warranty. Barb City Auto comes through again!

— Google Review

Love going to Barb City Auto...a truly honest repair shop and Bobby is very helpful

— Google Review

Always honest, knowledgeable, helpful and professional.

— Google Review

Reliable, Friendly and do great work!

— Google Review

They have gone far above and beyond the call of duty to service our vehicles and have been honest and trustworthy in the repairs that have been made. My highest recommendation!

— Facebook Review

We take our cars to Barb City Automotive for all our vehicle needs. Whether it be regular maintenance or issues with the car. The service is top notch and have the customers best interest in mind. Friendly service, thanks BCA!

— Google Review

the service you receive is excellent and their honest and truthful about the repairs you need i highly recommend them

— Facebook Review

Quality work for good prices. Professional and friendly staff. Service is fast, honest, and we will continue to use their services for our business needs.

— Google Review

Barb City Automotive | Auto Repair & Service in DeKalb, IL

— Google Review

Personable and patient with my crazy schedule.

— Google Review

I was in the middle of a cross country road trip when I heard a grinding sound in my front end. I read great reviews of this spot and was close by so I decided to stop by. They were super kind, checked it out right away, addressed the problem (which was a very small, simple, and inexpensive fix) and let me know that my breaks would also need to be done soon but would last the rest of my trip home. They were good, honest folks who I’d highly recommend.


— Google Review

I would and do recommend Barb City Auto has a place to get great service and quality care done on your car.at reasonable prices


— Google Review

Always friendly and trustworthy. Thanks!


— Google Review

Barb City automotive is very professional. While servicing my vehicle there was a small complication and they called before moving forward and explained all the details. Barb City Automotive does Quality professional work. I am extremely happy with their work and would highly recommend Barb City Automotive for all of your automotive repair needs. I also want to add that Barb City Automotive has always been very honest and upfront with all repairs


— Google Review

We had trouble with a car not starting. We got it to the shop and John assured us he would to it immediately. We trust Barb City Auto for all our auto care. They are friendly, efficient and thorough. We are very pleased with the service we receive from John, Bobbi and the staff at Barb City Auto.


— Bob Hadley

I am extreamly inpressed with the serivce i have received. I will be going here from now on. Even if its just a smiple oil change. The customer service is amazing and its affordable work.


— Christine Witkus

It's a great place to have work done on my car, they are very thorough and efficient. They always are very friendly. They were recommended to me and I am so grateful, and now I recommend them to others.


— Marcia Staniszewski

Barb City automotive is very professional. While servicing my vehicle there was a small complication and they called before moving forward and explained all the details. Barb City Automotive does Quality professional work. I am extremely happy with their work and would highly recommend Barb City Automotive for all of your automotive repair needs. I also want to add that Barb City Automotive has always been very honest and upfront with all repairs


— Mathew Littlejohn

Awesome family great price

— Google Review

John and Bobbi at Barb City Auto are good people and they and their team provide good, honest repair work. I have been going to them for several years and have a deep sense of trust that I will be treated fairly and that my car will be in good hands

— Google Review

always happy with service!

— Google Review

They are always honest and up front with any cost before doing the service. They are also very trustworthy. I always go to Barb City Automotive for my repair work

— Google Review

Barb City Auto has been great to me. Appts. are easy to get and the people there are very polite and helpful

— Google Review