Group riding in convertible hands in the air

Customer Reviews & Stories

Leave Us a Review

Tell the world about your experience at Barb City Automotive!.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Google Reviews Yelp Reviews Yellowpages Reviews
Barb City Auto continues to set the standard for local excellence with vehicle repair. None of us want to spend money on vehicle repair and it always comes at the wrong time. Barb City Auto helps eliminate that anxiety by offering expert advice at fair prices. I’ve had a number of repairs done on multiple vehicles over the years and Barb City Auto has always been thorough and timely. My most recent repair was a starter for a Jeep Commander. They replaced the starter at a competitive price and on schedule. That starter wasn’t quite right so they replaced it immediately under warranty. Barb City Auto comes through again!

— Google Review

Love going to Barb City Auto...a truly honest repair shop and Bobby is very helpful

— Google Review

Always honest, knowledgeable, helpful and professional.

— Google Review

Reliable, Friendly and do great work!

— Google Review

They have gone far above and beyond the call of duty to service our vehicles and have been honest and trustworthy in the repairs that have been made. My highest recommendation!

— Facebook Review

We take our cars to Barb City Automotive for all our vehicle needs. Whether it be regular maintenance or issues with the car. The service is top notch and have the customers best interest in mind. Friendly service, thanks BCA!

— Google Review

the service you receive is excellent and their honest and truthful about the repairs you need i highly recommend them

— Facebook Review

Quality work for good prices. Professional and friendly staff. Service is fast, honest, and we will continue to use their services for our business needs.

— Google Review

Barb City Automotive | Auto Repair & Service in DeKalb, IL

— Google Review

Personable and patient with my crazy schedule.

— Google Review

I was in the middle of a cross country road trip when I heard a grinding sound in my front end. I read great reviews of this spot and was close by so I decided to stop by. They were super kind, checked it out right away, addressed the problem (which was a very small, simple, and inexpensive fix) and let me know that my breaks would also need to be done soon but would last the rest of my trip home. They were good, honest folks who I’d highly recommend.


— Google Review

I would and do recommend Barb City Auto has a place to get great service and quality care done on your car.at reasonable prices


— Google Review

Always friendly and trustworthy. Thanks!


— Google Review

Barb City automotive is very professional. While servicing my vehicle there was a small complication and they called before moving forward and explained all the details. Barb City Automotive does Quality professional work. I am extremely happy with their work and would highly recommend Barb City Automotive for all of your automotive repair needs. I also want to add that Barb City Automotive has always been very honest and upfront with all repairs


— Google Review

We had trouble with a car not starting. We got it to the shop and John assured us he would to it immediately. We trust Barb City Auto for all our auto care. They are friendly, efficient and thorough. We are very pleased with the service we receive from John, Bobbi and the staff at Barb City Auto.


— Bob Hadley

I am extreamly inpressed with the serivce i have received. I will be going here from now on. Even if its just a smiple oil change. The customer service is amazing and its affordable work.


— Christine Witkus

It's a great place to have work done on my car, they are very thorough and efficient. They always are very friendly. They were recommended to me and I am so grateful, and now I recommend them to others.


— Marcia Staniszewski

Barb City automotive is very professional. While servicing my vehicle there was a small complication and they called before moving forward and explained all the details. Barb City Automotive does Quality professional work. I am extremely happy with their work and would highly recommend Barb City Automotive for all of your automotive repair needs. I also want to add that Barb City Automotive has always been very honest and upfront with all repairs


— Mathew Littlejohn

Awesome family great price

— Google Review

John and Bobbi at Barb City Auto are good people and they and their team provide good, honest repair work. I have been going to them for several years and have a deep sense of trust that I will be treated fairly and that my car will be in good hands

— Google Review

always happy with service!

— Google Review

They are always honest and up front with any cost before doing the service. They are also very trustworthy. I always go to Barb City Automotive for my repair work

— Google Review

Barb City Auto has been great to me. Appts. are easy to get and the people there are very polite and helpful

— Google Review

I appreciated the conversations had with the staff while waiting, the affordable cost of the repairs and the letter that was sent to me a few days after my appointment thanking me for my business. I look forward to supporting their business in the future.

— Google User Review

Great attention to detail at a fair price. They are always looking at things that. Ay need attention in the future and for your safety.

— Google User Review

John and everyone at Barb City Auto went out of their was to make my experience the best it could be. Always do professional job. Thanks John....

— Google User Review

Save yourself some money..skip the dealer and see John and Bobbie at Barb City. They'll fix it right and guarantee their work. You can use the savings to fuel up for your Summer fun driving trips. Time to think smart.

— Google User Review

Quick and reasonably priced

— Google User Review

Had an oil change and as always great friendly service/staff


— Google User Review

Great service - friendly folks. They give accurate, quick, estimates, and do the work you need!

— Google User Review

John and everyone at Barb City Auto went out of their was to make my experience the best it could be. Always do professional job. Thanks John....

— Google User Review

Great attention to detail at a fair price. They are always looking at things that. Ay need attention in the future and for your safety.

— Google User Review

Always the best customer service, Bobby is the best. This is the first garage I’ve been to that I felt like I was getting straight forward, great service at a reasonable cost. This is where I take my vehicles from now on.

— Google User Review

Not one of the best and most knowledgeable mechanic shops in DeKalb, but THE best and most knowledgeable shops in DeKalb. Thinking John had decided to retire, I tried a few other shops and after every experience in these other shops, I would have additional car problems. Between three of them - two in DeKalb and one in Burlington, they pretty much destroyed my 2002 Ford Explorer. Out of desperation, I returned to Barb City only to find that John had not retired. Now, I am happy, our cars are happy and my son's car is happy. Save your time and money and go to Barb City - it the long run, your car will be back on the road faster and in the long run, it will cost you less money.


— Google User Review

My first visit to Barb City was pretty good. I only had my car in for an oil change and tire rotation. They were able to get me in and out pretty quick. They did give me a price estimate for rear brakes; stating that they were really low (my car is rear-wheel drive) and gave me an estimate on how much longer I had on the current pads. They were not pushy on the subject; but did remind me the breaks were really low. So for now; I give a solid 4 stars. I’ll update after I get the breaks worked on.

— Google User Review

I have been going to barb for over a year. Each experience is better than the last. Very knowledgeable excellent service never an unnecessary repair. Costs are always reasonable

— Google User Review

The thoroughness of tracking down a problem and the quality of the repair and their attempt to keep costs as low as possible. highly recommended

— Google User Review

They fixed my completely damaged brake system and my car drives like a brand new car. Also very kind and communicate well with you about prices and time it’ll take. Thank you guys so much!


— Google User Review

Barb City is a place you can trust! Very friendly and great service! I've never had an issue there and they will always give the right and honest maintenance you need.

— Google User Review

The only place to take your vehicles. Friendly and quick

— Google User Review

They are always honest and up front with any cost before doing the service. They are also very trustworthy. I always go to Barb City Automotive for my repair work.


— Google User Review

They are always courteous and professional and their work is excellent.

— Google User Review

I've lived in the area for a year and a half. I was told when I moved here that this was the auto shop to go. After many oil changes and various smaller repairs to my Elantra, I felt I could completely trust this repair shop. They clearly know their business, do right by their customers and are family owned. They care. So, we recently took our 2nd car on its last leg in for the first time to see if they could help. They came through, the Mariner is back out on the road and we didn't break the back despite multiple repairs. Go to this shop if you live in the area. You will undoubtedly feel the same as I do, that you can trust them completely with your vehicle.

— Google User Review

Very good customer service and reasonable price. Will always go to them for truck repairs.

— Google User Review

Great experience highly recommend.


— Google User Review

Always friendly and first class service. Honest, family-owned local business. Been taking my 5 year old vehicle to them for all non-dealer-warrantied maintenance since purchase. They keep up with recommended routine maintenance and without upselling. Easily recommended!


— Google User Review